Medical Assistant - Baton Rouge (Primary Care Plus O'Neal)

US-LA-Baton Rouge
Job ID


Position Purpose


As an active participant of the primary care patient centered medical home team, the Medical Assistant engages in a collaborative process with members of a multidisciplinary team which may include a Physician, Nurse Practitioner, Nurse Navigator, Care Coordinator RN, Social Worker, Pharmacist, Dietician, and Clinic Manager. The team assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a patient’s health needs through communication and utilization of available resources to promote quality, cost effective outcomes.

The Medical Assistant provides quality nursing care to patients and assists the Physician and Nurse Practitioners in the clinical setting.



Scope of Position


The Medical Assistant collaborates with the primary care provider and other members of the care team and supports the patient by providing routine care, patient education, and self-management support. Functions in a direct patient care role and is compliant with Regulatory and Quality Improvement activities (HIPAA, OSHA, Disease Management, etc.)


Principal Responsibilities


 As part of a multi-disciplinary care coordination team:

  • Addresses the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs.
  • Involves the individual patient and caregiver, as appropriate, in decision making.
  • Facilitates communication and coordination among members of the healthcare           team.
  • Provides patient care to include: patient assessment prior to physician’s/nurse practitioner’s examination, serves as patient advocate/liaison by answering questions related to care and treatment, as appropriate, implements physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures.
  • Escorts patient to exam room
  • Participates in team “huddles” and ensures EMR is prepared for the clinic visit
  • Triages phone calls to the appropriate department and enters the call into the EMR as a Telephone Encounter. After the call has been addressed, communicates with the patient and documents in the Telephone Encounter.
  • Maintains cleanliness of the patient care areas (exam rooms)
  • Ensures exam rooms are stocked at all times.
  • Cleans and disinfects instruments according to policy.
  • Performs clinic tasks as directed by Clinic Manager.
  • Assists Clinic Manager with the ordering and receiving of medical supplies and  
  • medications.
  • Works closely with the Clinic Manager and Quality Manager to create and implement new work flows


Core Competencies

  • Excellent communication skills
  • Time management
  • Ability to multi-task/prioritize
  • Computer/EMR Skills
  • Professionalism
  • Ability to work well with a diverse group of people
  • Critical thinking/sound judgment
  • Flexibility
  • Willingness to take directives
  • Compassionate
  • Strong work ethic
  • Dependability




•     1-3 years clinic experience preferred

•    Computer experience required / EMR training preferred

•    Knowledge of OSHA /HIPAA compliance 





•   MA Credentialing required; Current Medical Assistance Certification preferred

•   Current CPR/AED certification  required



 Physical Demands/Working Conditions 

  •  Flexible Hours
  •  Ability to stand for long periods
  •  Extensive walking
  •  Must be able to lift up to 20 pounds
  •  Ability to bend and sit


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